Audit and continuous surveillance of your Quality Management System against the requirements from ISO 9001:2015 to have a third-party certification.
The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives.
The potential benefits to an organization of implementing a quality management system based on ISO 9001:2015 are:
- the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements
- facilitating opportunities to enhance customer satisfaction
- addressing risks and opportunities associated with its context and objectives
- the ability to demonstrate conformity to specified quality management system requirements
ISO 9001:2015 can be used by internal and external parties. The quality management system requirements specified in ISO 9001:2015 are complementary to requirements for products and services. ISO 9001:2015 employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking. The process approach enables an organization to plan its processes and their interactions. The PDCA cycle enables an organization to ensure that its processes are adequately resourced and managed, and that opportunities for improvement are determined and acted on. Risk-based thinking enables an organization to determine the factors that could cause its processes and its quality management system to deviate from the planned results, to put in place preventive controls to minimize negative effects and to make maximum use of opportunities as they arise. Consistently meeting requirements and addressing future needs and expectations poses a challenge for organizations in an increasingly dynamic and complex environment. To achieve this objective, the organization might find it necessary to adopt various forms of improvement in addition to correction and continual improvement, such as breakthrough change, innovation and re-organization.
